Announcements | SmartRecruiters https://www.smartrecruiters.com Applicant Tracking System | Recruiting Software Wed, 17 May 2023 15:23:51 +0000 en-US hourly 1 https://www.smartrecruiters.com/wp-content/uploads/cropped-SR-Favicon-Giant-32x32.png Announcements | SmartRecruiters https://www.smartrecruiters.com 32 32 SmartRecruiters Earns Strategic Leader Distinction in Fosway 9-Grid™ for Talent Acquisition for Third Year Straight https://www.smartrecruiters.com/news/smartrecruiters-earns-strategic-leader-distinction-in-fosway-9-grid-for-talent-acquisition-for-third-year-straight/ Wed, 17 May 2023 15:17:47 +0000 https://www.smartrecruiters.com/?p=21635 SmartRecruiters, Next-Generation Technology for Hiring Without Boundaries™, has been declared a Strategic Leader for the third year in a row in Fosway Group's recently released 2023 9-Grid™ for Talent Acquisition.

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Acknowledged for its proven ability to deliver innovation, adoption, advocacy, and customer satisfaction

San Francisco – May 17, 2023 – SmartRecruiters, Next-Generation Technology for Hiring Without Boundaries™, has been declared a Strategic Leader for the third year in a row in Fosway Group’s recently released 2023 9-Grid™ for Talent Acquisition. The company was previously recognized as a Core Leader in 2019 and 2020. Still, this latest distinction is a testament to its sustained performance in delivering exceptional solutions that meet the complex recruitment demands of enterprise clients while facilitating the achievement of their hiring objectives.

The Fosway 9-Grid™ market analysis model for Next Generation HR, Talent, and Learning, is based on 25 years of independent research and rates providers on five dimensions: Performance, Potential, Market Presence, Total Cost of Ownership, and Future Trajectories across the market. The Fosway 9-Grid™ report for Talent Acquisition is a multi-dimensional model that enterprises use to understand the relative position of solutions and providers in the talent acquisition systems market.

Strategic Leaders in the Fosway 9-Grid™ are recognized for their ability to provide a strong suite of innovative product features designed to help enterprise-level customers achieve their hiring goals. The following factors influenced SmartRecruiters’ ranking: consistently high levels of customer satisfaction, a platform with a robust set of core features, and a proven track record of winning global enterprise deals. SmartRecruiters received its Fosway 9-Grid™ recognition by maintaining momentum in adding new enterprise customers, while also launching new modules such as onboarding, and integrating a holistic set of recruitment marketing features to bring true end-to-end capabilities to its TA Suite.

SmartRecruiters Talent Acquisition suite enables Hiring Without Boundaries by removing barriers and limits to hiring success. As a global platform, SmartRecruiters combines flexible and robust technology with world-class support and a proprietary Hiring Success Methodology designed to make sourcing, selection, hiring, and compliance easier for even the most complex organizational needs.

“We were thrilled to learn that SmartRecruiters has once again been recognized as a Strategic Leader in the Fosway 9-Grid for Talent Acquisition in 2023,” said Michael DeSimone, CEO at SmartRecruiters. “This accolade is proof of our unwavering commitment to delivering cutting-edge solutions that transform talent acquisition and deliver measurable business outcomes. I cannot stress enough how instrumental our dynamic customer base has been in this journey. Their unyielding drive to help us challenge the status quo and redefine the limits to attracting top-notch talent is what fuels our success.”

To see SmartRecruiters’ in action, request a demo here. The full 2023 Fosway 9-Grid™ for Talent Acquisition report is available to download here.

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SmartRecruiters Earns Three 2023 Top Rated Awards From TrustRadius https://www.smartrecruiters.com/news/smartrecruiters-earns-three-2023-top-rated-awards-from-trustradius/ Thu, 11 May 2023 13:49:58 +0000 https://www.smartrecruiters.com/?p=21610 SmartRecruiters, Next-Generation Technology for Hiring Without Boundaries™, today announced that it has been recognized by TrustRadius with a 2023 Top Rated Award.

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San Francisco, CA – May 11, 2023 – SmartRecruiters, Next-Generation Technology for Hiring Without Boundaries™, today announced that it has been recognized by TrustRadius with a 2023 Top Rated Award. SmartrRecruiters won in three categories: Applicant Tracking, Recruitment Automation, and Recruitment Marketing. 

With a score of 8 out of 10 and more than a dozen verified reviews, SmartRecruiters is recognized by the TrustRadius community as a valuable player in the recruiting software category. 

“SmartRecruiters has won Top Rated Awards in Applicant Tracking, Recruitment Automation, and Recruitment Marketing categories,” said Megan Headley, VP of Research at TrustRadius. “These awards are based directly on feedback from their customers and help software buyers make better purchasing decisions by highlighting products that provide high levels of customer satisfaction.”

Since 2016, the TrustRadius Top Rated Awards have become the B2B’s industry standard for unbiased recognition of technology products. Based entirely on customer feedback, they have never been influenced by analyst opinion or status as a TrustRadius customer. Here is a detailed criteria breakdown of the methodology and scoring that TrustRadius uses to determine TopRated winners.

Hear from verified users on how much they value SmartRecruiters: 

  • “We use SmartRecruiters to manage our end-to-end Recruitment process which is now consistent and efficient. It enables a great and engaging candidate experience, simplified self-service, and collaborative hiring manager experience.”
  • “The recruiter interface is really good, with lots of details to allow the team to be more organized and efficient.”

“We are thrilled that SmartRecruiters has been awarded three Top Rated Awards from TrustRadius,” says Rachel Orston, Chief Customer Officer at SmartRecruiters. “Our team’s unwavering dedication to providing cutting-edge technology and unparalleled support has allowed us to empower our customers to achieve our vision of Hiring Without Boundaries™. We are committed to their continued success.”

At SmartRecruiters, we’re proud to create products that inspire such gracious feedback in our user community. Thank you for supporting our work, and for sharing your feedback on TrustRadius. 

Looking to share your own feedback? Please leave a review here.

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SmartRecruiters Paves the Way for Boundless Recruiting https://www.smartrecruiters.com/news/sr-paves-the-way-for-boundless-recruiting/ Wed, 26 Apr 2023 12:41:31 +0000 https://www.smartrecruiters.com/?p=21562 The company is removing decades-old barriers through its game-changing vision for Hiring Without Boundaries™, introducing a boundless user experience, and empowering HR and TA teams to reach their full potential with the new Hiring Success™ Certification available through SocialTalent.   San Francisco – April 26, 2023 – SmartRecruiters is excited to announce its game-changing vision, […]

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The company is removing decades-old barriers through its game-changing vision for Hiring Without Boundaries™, introducing a boundless user experience, and empowering HR and TA teams to reach their full potential with the new Hiring Success™ Certification available through SocialTalent.

 

San Francisco – April 26, 2023 – SmartRecruiters is excited to announce its game-changing vision, Hiring Without Boundaries™, to help Talent Acquisition (TA) teams break free from the limitations of legacy technology.

“At SmartRecruiters, we believe that Hiring Without Boundaries™ is the future of Talent Acquisition,” said Michael DeSimone, CEO of SmartRecruiters. “It’s about helping companies meet people where they are and future-proofing their hiring strategies. This vision has never been more important, and we’re proud to lead the way.”

To deliver on this vision, SmartRecruiters is introducing a boundless user experience for hiring teams, including a seamless integration with Slack and Microsoft Teams. “No one is hanging out in their ATS. We’re excited to help hiring teams harness the power of SmartRecruiters inside of the apps they use every day to communicate and collaborate,” said Jim Milton, SVP of Strategy at SmartRecruiters. “When you Hire Without Boundaries™, you break down barriers to collaboration, make better decisions, and hire faster.”

When it comes to breaking down barriers in hiring, SmartRecruiters is proud to partner with SocialTalent to launch the Hiring Success™ Certification, an exclusive training program designed to equip organizations with the tools, insights, and strategies to achieve boundless Hiring Success™.

The Hiring Success™ Certification combines SmartRecruiters’ TA transformation expertise with SocialTalent’s world-class e-learning platform for hiring and talent management to deliver pure TA gold. The certification program covers everything from people, process, and technology strategies to impact measurement and beyond, providing practical insights and industry-leading strategies for achieving and measuring Hiring Success™.

“At SmartRecruiters, we believe that Hiring Success™ is about more than just great technology. It’s about having a solid people, process, and technology strategy to help teams Hire Without Boundaries™,” said Allyn Bailey, Executive Director of Hiring Success™ at SmartRecruiters. “That’s why we’re excited to offer a first-of-its-kind Certification on the platform, which provides HR and TA professionals with the skills and knowledge they need to achieve boundless Hiring Success™.”

As part of the collaboration, SmartRecruiters is offering its customers free access to the Hiring Success™ Certification on SocialTalent, helping them to accelerate their journey to Hiring Success™.

“We’re committed to providing companies with the most relevant and impactful training in the industry,” said Johnny Campbell, CEO of SocialTalent. “Our partnership with SmartRecruiters to create the Hiring Success™ Certification is a testament to our shared commitment to driving positive change in the industry.”

SmartRecruiters is taking its commitment to Hiring Without Boundaries™ to the next level by announcing the upcoming launch of the Hiring Success™ Consultancy. This partner service offering will complement their recently launched Hiring Success™ Certification in partnership with SocialTalent and provide HR and TA teams with expert guidance and support, including SmartRecruiters’ proprietary Hiring Success™ Business Assessment.

All companies, whether SmartRecruiters customers or not, will soon have the opportunity to access Hiring Success™ Consultation through certified consulting agencies, including Cielo, WilsonHCG, AMS, DTC, Talent International, TQ Solutions, and many others.

“I’m excited that Cielo’s strategic partnership with SmartRecruiters is expanding beyond Cielo TalentCloud and as a strategic implementation partner to include the support to the Hiring Success™ methodology to help organizations deliver exceptional hiring experiences for all,” said Matt Jones, Chief Product Officer at Cielo.

“We’re excited to offer HR and TA teams worldwide access to expert guidance and support that will help them achieve Hiring Without Boundaries™,” said Bailey. “Stay tuned for more updates from SmartRecruiters as to how we will continue to deliver on our vision.”The Hiring Success™ Certification is available starting April 28. To sign up for the Certification or learn more about the Hiring Success™ Consultancy, visit www.hiringsuccess.com.

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SmartRecruiters Welcomes Michael DeSimone as CEO https://www.smartrecruiters.com/news/smartrecruiters-welcomes-michael-desimone-as-ceo/ Tue, 18 Apr 2023 12:51:58 +0000 https://www.smartrecruiters.com/?p=21543 SmartRecruiters, Next-Generation Technology for Hiring Without Boundaries™, announced today that Michael DeSimone has been appointed as the company’s new CEO. 

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San Francisco – April 18, 2023 – SmartRecruiters, Next-Generation Technology for Hiring Without Boundaries™, announced today that Michael DeSimone has been appointed as the company’s new CEO. 

DeSimone brings over 20 years of experience driving revenue growth, expanding product portfolios, and building high-performing teams. As the CEO of ShopKeep, a cloud-based point-of-sale system provider, DeSimone successfully led the company through a significant growth phase and ultimately orchestrated its acquisition by Lightspeed POS, where he served as Chief Business Officer for the past two years.

Before ShopKeep, DeSimone served as CEO of Borderfree, an e-commerce platform provider for leading retailers. He led the company’s growth from a startup to a publicly traded company that was ultimately acquired by Pitney Bowes in 2015.

“I’m thrilled to be joining SmartRecruiters and to have the opportunity to work with a team that has already accomplished so much,” said DeSimone. “As the world of work continues to evolve, talent acquisition has become an increasingly critical function for businesses of all sizes. SmartRecruiters is uniquely positioned to help companies hire the best talent, and I look forward to working with the team to build on its success and continue to drive growth.”

“We are delighted to have Michael join SmartRecruiters as CEO,” said Jerome Ternynck, SmartRecruiters’ Founder and Chairman of the Board. “Michael has an impressive track record of driving growth and building successful teams, and we believe he is the right person to lead SmartRecruiters into its next phase of growth.”

SmartRecruiters is one of the fastest-growing talent acquisition platforms in the world, used by more than 4,000 customers across 120 countries. Its suite of solutions helps companies hire the best talent quickly and efficiently, from sourcing and recruiting to onboarding and beyond. With DeSimone’s leadership, SmartRecruiters is poised to continue its rapid expansion and become the go-to platform for talent acquisition in the global marketplace.

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SmartRecruiters Launches New Product Update for Enhanced Recruiting Experience https://www.smartrecruiters.com/news/q4-2022-productrelease/ Thu, 26 Jan 2023 15:05:12 +0000 https://www.smartrecruiters.com/?p=21421 Today, SmartRecruiters announced the launch of its latest product update, which includes several new features and enhancements designed to improve the recruiting experience for hiring managers and candidates.

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32 product updates released in Q4, including delights and end-of-quarter releases for additional flexibility

 

San Francisco – January 26, 2023 – Today, SmartRecruiters announced the launch of its latest product update, which includes several new features and enhancements designed to improve the recruiting experience for hiring managers and candidates.

Some of the key features of the update include:

  • Multi-country posting and remote work support
  • Expanded search options via phone number or partial email
  • Field Recruiting App changes to capture candidate information
  • Native Resume Viewer toggles between resume view and parsed view
  • Interview Scheduler changes, including multi-day scheduling 
  • Zoom integration
  • Onboarding start date edit
  • Easier i9 form registration in SmartOnboard
  • Required fields in fillable onboarding PDFs
  • Phase 2 – Report Builder data access permissions

“We are constantly working to improve our platform and make the recruiting process as seamless and efficient as possible,” said Frances Ibe, VP of SmartRecruiters. “This latest update is a major step forward in that direction, and we are confident that our customers will see significant benefits as a result.”

For more information on the new features and enhancements included in the update, please visit the ‘What’s New’ page or find detailed information in SmartRecruiters’ Customer Community.

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SmartRecruiters Attains Successful SOC 2 Type II Certification with Distinguished Clean Audit https://www.smartrecruiters.com/news/soc-2-type-ii-2023/ Wed, 11 Jan 2023 15:46:15 +0000 https://www.smartrecruiters.com/?p=21330 SmartRecruiters, the Hiring Success Company, has announced that it has successfully achieved System and Organization Controls (SOC) 2 Type II certification, further demonstrating its commitment to providing the highest levels of security and protection for its global customers' data.

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The audit verifies that SmartRecruiters’ security controls and operations meet SOC 2 Type II standards for data security and privacy

 

San Francisco – January 11, 2023 – SmartRecruiters, the Hiring Success Company, has announced that it has successfully achieved System and Organization Controls (SOC) 2 Type II certification, further demonstrating its commitment to providing the highest levels of security and protection for its global customers’ data. The independent audit, conducted by Sensiba San Filippo, LLP (SSF), was completed with a “clean” audit opinion, indicating that there were no noted exceptions.

SOC 2 is an auditing program developed by the American Institute of Certified Public Accountants (AICPA) and is considered the gold standard for sharing independently reviewed information about a service organization’s internal systems and controls. A SOC 2 Type II report evaluates an organization’s ability to protect customer data by assessing the effectiveness of those systems and controls across five categories: security, availability, processing integrity, confidentiality, and privacy, using testing standards from the AICPA Trust Services Criteria.

“At SmartRecruiters, trust is our top priority, and the protection of our customers’ data is of the utmost importance,” said Marek Frankiewicz, Senior Director of Information Security at SmartRecruiters. “By successfully achieving SOC 2 Type II certification, we continue to demonstrate our commitment to helping customers comply with regulations governing data protection and privacy. Our audit report provides customers with even more confidence in our platform and the processes, systems, and controls we have put in place to protect their data.”

In addition to SOC 2 compliance, SmartRecruiters is also ISO 27001 certified and offers several privacy and compliance capabilities that allow customers to adhere to region-specific data and privacy requirements, such as the General Data Protection Regulation (GDPR) or the California Consumer Privacy Act. To learn more about how SmartRecruiters supports compliant recruiting and to read the full privacy statement, visit the company’s website.

A copy of SmartRecruiters’ SOC 2 Type 2 report is available upon request for customers.

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SmartRecruiters Announces Comprehensive Third Quarter Product Release https://www.smartrecruiters.com/news/q3-2022-productrelease/ Thu, 03 Nov 2022 15:12:39 +0000 https://www.smartrecruiters.com/?p=21180 Today, SmartRecruiters announced the availability of its latest quarterly product release. This release was fueled by over 1,300 user feedback submissions. It adds a wide range of capabilities that provide candidates with a better experience and enhances both the recruiter and hiring manager's ability to attract, select, and hire top talent at scale.

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San Francisco – October 27, 2022 – Today, SmartRecruiters announced the availability of its latest quarterly product release. This release was fueled by over 1,300 user feedback submissions. It adds a wide range of capabilities that provide candidates with a better experience and enhances both the recruiter and hiring manager’s ability to attract, select, and hire top talent at scale.

Earlier this quarter, the company announced its SmartRecruiters’ Community, providing a place for all users to share tips and solutions, learn about product news and upcoming events, and access resources like the Help Center and SmartRecruiters University. This quarter, SmartRecruiters introduced 46 more enhancements across its Talent Acquisition Suite.

SmartRecruit Enhancements

Power your core ATS with key updates to collaboration, compliance, and workflow automation.

Manage Report Access Groups

Companies need to leverage the data in Report Builder for driving business outcomes, learning, and optimization without compromising sensitive candidate information.

With an enhanced permission feature in Report Builder, customers can configure access groups by country, brand, department, or any other org field. Once created, report recipients will only see the data relevant to their access groups. More employees can access powerful data while admins can rest assured that sensitive candidate information is kept secure.

Enriched DocuSign Integration

TA teams need to keep up the momentum at the offer stage to ensure optimum candidate conversion, there’s no time for status update lags or admin redundancies. 

Now more employees can harness the power of data while sensitive candidate information remains secure. The new integration with DocuSign limits delays, improves security, protects sensitive data, and makes the consent process smoother for users of SmartRecruiters.

Scaling Job Field Values

Customers need to scale efficiently. Something as simple as insufficient job field values can cascade into HRIS integration headaches and long loading times for hiring teams creating and managing jobs. 

Now, users get 12,000 total values with a maximum of 10,000 active values by default. With these increases, customers will experience a smoother HRIS integration process and enough space to create the correct job fields plus faster loading time when creating or managing a job.

 

Employee Portal Enhancements

Enhance your employee portal experience with key configurations and optimizations.

Configure Employee Portal

Most customers want a one-stop-shop for Employees to manage anything career-related, but some customers want to use Employee Portal for referrals only, and others want to use it only for internal mobility.

Employer platform now supports “Internal Mobility & Referrals” (default), “Internal Mobility Only,” or “Referrals Only.” Customers can configure their employee platform to support their hiring goals.

Auto-Recognize Employees’ Email Address

Referral incentive programs are a great way to turn your employees into a source of hire but it can be hard to ensure that HR has the info to compensate the referrers fairly.

When employees use the external career site to make a referral and use their company email address, the candidate will be marked as an internal referral and the employee’s information will flow into the referrals dataset. This way the recruiter knows the candidate is an internal referral and the referrer gets compensated in the case that their referral is successful. When employee email addresses are auto-recognized for internal referrals, recruiters can identify the source of referral to initiate the correct hiring processes and save time in matching referrals to employees.

 

SmartOnboard Enhancements

Maturing our newest product with robust compliance features that promote collaboration.

Custom Onboarding Reports

Teams need to understand their performance during the crucial stage of hiring which is onboarding. Companies with strong onboarding improve new hire retention by 82% and productivity by over 70%.

It is now possible to draw data related to your organization’s onboarding process for custom reports in Report Builder. Customers can now better understand the effectiveness of their onboarding processes with the metrics that matter to them.

Optimize Roles in SmartOnboard 

The onboarding team needs to directly access relevant info without compromising any sensitive candidate data.

Extended default roles in the ATS now have access to content creation and onboarding process management, but will not see new hires’ submissions marked as containing sensitive data. Create a great onboarding experience by giving your team easy access to the information they need while ensuring sensitive data remains protected. 

Fill Web Forms in SmartOnboard Without a New Tab

Onboarding comes with a lot of paperwork but we want to make it as easy as possible for both new hires and recruiters. And to create a smooth process, UI matters.

Recruiters can now review the forms in the SmartOnboard UI – no need to download them. Paperwork doesn’t have to be a pain point with onboarding, updates to the SmartOnboard UI will make the process smoother and more efficient. 

 

SmartCRM Enhancements

Engage your talent communities more efficiently with optimized workflows and UI updates.

Schedule Automatic Connected Searches

Customers want their talent pools to stay fresh without taking on extra manual tasks.

Connected Searches can now be scheduled and run automatically. Customers can set up an automated workflow that adds prospects from their SmartRecruiters candidate pool to communities based on a defined rule set. Save time on manual searches for recurring roles and make sure your talent pools stay fresh and active.

Application Status Badges

Recruiters and sourcers need an easy way to see if prospects are already active in the hiring process. This may determine whether a campaign is relevant to them.

Prospects who have previously been hired or who have active applications will stand out on the community list tab with respective badges. This will help recruiters and sourcers select relevant prospects for openings and campaigns.  Application status badges make it easier to select relevant prospects for openings and campaigns.

Hyperlinks in Campaign Images

Recruiters and sourcers want their campaigns to be sleek and interactive for prospects.

Images in campaigns are now clickable. Recruiters and sourcers can easily add links to images in campaigns.

CV Bulk Upload

The administrative burden of uploading one resume at a time is too heavy for busy recruiters.

Now users can upload up to 50 resumes at once into a community. Resumes are still parsed one by one and after confirmation prospect profiles are created in the respective community. Bulk resume uploads empower recruiters and sourcers with a more efficient workflow – saving 30 seconds per batch of 50.

Improve Language for Consent Emails

Language matters! Customers want to stay on brand for consent emails within campaigns.

Language choices input by customers for consent emails will now apply to CRM campaigns. Customers have more control over their brand with bespoke language in their consent emails.

 

SmartPal Enhancements

Your recruiting chatbot just got even more delightful to use with these candidate experience updates.

Danish Language Addition

Companies want to engage with candidates in their language of choice. SmartPal language support has now been extended to support Danish. 

Customers who have sizable operations in Denmark can now deploy chatbots in Danish and improve engagement with prospective candidates via SmartPal. The system’s language processing capabilities along with the associated NLP support, translation of chatbot dialogues, and FAQ starter set are complete.

Configurable Org Fields for Job Discovery

Options for Job Discovery criteria were previously set in predefined SmartRecruiters’ org fields. 

Customers can now include custom fields to help candidates find relevant opportunities in the SmartPal chatbot with helpful keywords configured in SmartRecrutiers org fields.

Customizable URLs

Users want to link to their custom job pages from SmartPal. 

Now, all customers can open “more info” links using a standard SmartRecruiters Job Ad or a custom page, offering candidates an experience more closely aligned with an employer’s brand.

 

Advertising Enhancements

Smarter ad placement for increased traffic and more efficient budget spending.

Boost UK

Manually advertising on job boards may not yield the best results in terms of the quantity and quality of candidates. Customers who post jobs in the UK can now purchase ad-hoc programmatic job advertising the same way they can purchase single advertisements through SmartRecruiters’ Job Board Marketplace.

With Boost, job ads will be automatically surfaced on boards where they are most likely to get high-volume traffic that’s relevant. When previously released in North America, boosted jobs saw candidate volume rise by over 200% and boosted candidates were 150% more likely to make it to the interview, offer, or hire stage.

 

SmartRecruiters Community Enhancements

Drive your product experience with on-demand information and networking opportunities.

SmartRecruiters Community

Empowering customers with on-demand information and networking opportunities allows them to drive their own product experience with other people in the TA space. The SmartRecruiters Community is an interactive platform where customers can ask questions, start discussions, find information and training, connect with SmartRecruiters experts, and get inspired by other customers. It encompasses the following:

  1. Discussion board: Start or add to conversations on industry or product topics. *Premium feature for paid customers
  2. Insight & Answers: Search the knowledge base, help center, and discussion boards for answers and advice
  3. Events: See upcoming events and training webinars *Premium feature for paid customers.
  4. SmartIdeas: Share feature ideas or user challenges with the product team
  5. Design lab: Find opportunities to participate in product research

 

To learn more about all updates and enhancements included in the Q3 product release by visiting our What’s New page.

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SmartRecruiters Announces an Action-Packed Second Quarter Product Release https://www.smartrecruiters.com/news/q2-2022-quarterly-product-release/ Thu, 28 Jul 2022 19:30:37 +0000 https://www.smartrecruiters.com/?p=21001 Today, SmartRecruiters announced the availability of its latest quarterly product release fueled by over 1,600 user feedback submissions. It adds a wide range of capabilities that provide candidates with a better experience and enhances both the recruiter and hiring manager's ability to attract, select, and hire top talent at scale.

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San Francisco – July 28, 2022 Today, SmartRecruiters announced the availability of its latest quarterly product release fueled by over 1,600 user feedback submissions. It adds a wide range of capabilities that provide candidates with a better experience and enhances both the recruiter and hiring manager’s ability to attract, select, and hire top talent at scale.

Earlier this quarter, we announced SmartOnboard, a new product that helps enterprises deliver a seamless onboarding experience for new hires. We’re excited to introduce 55 more features across the SmartRecruiters Talent Acquisition Suite with new automation capabilities, analytics enhancements, improved search, data import and integration improvements, support for four new languages, and updates to Employee Portal, SmartCRM, and SmartPal

As part of today’s release, we’ve also added highly requested new capabilities to the Employee Portal to improve consistency in candidate selection and streamline interview coordination through automated interview scheduling. Highlights are below.

Employee Experience

Without a good understanding of internal career development, employees can feel unsupported and that they don’t have a long-term place in a business. This can lead to low employee retention and satisfaction rates. 

SmartRecruiters’ Employee Portal supports internal mobility and eliminates the need for organizations to purchase a stand-alone piece of technology. It easily allows employees to find their next career opportunity.

With today’s release, we’ve added two key enhancements to the Employee Portal. First, we made the hiring manager and recruiter name fields visible. This allows employees to better understand which team and manager they’d be working for to evaluate fit and know which recruiter to reach out to for more information on the job. The second update we made now displays referrals for both internal and external jobs. This new functionality can significantly increase the number of employee referrals. 

Candidate Selection

When hiring teams don’t standardize interview plans, they don’t have the correct information to make good hiring decisions. Hiring someone who isn’t a good fit for the role or the company is costly and hurts business performance. It often leads to attrition, and hiring teams must start again. 

To help hiring teams overcome this challenge, we created standardized review processes that ensure all interviewers are aligned to create a quantitative standard for candidate evaluation and to make better hiring decisions. Interview scorecards help hiring managers clarify role requirements and enable interviewers to have structure and consistency for assessing talent. This ultimately helps drive better hiring decisions. 

This quarter’s update allows users to re-order the scorecard criteria at the job level so that they can tailor the order of scorecards to fit the flow and structure they have planned for the job interview. This further helps create structure for those conducting the interviews.

Automated Interview Scheduling

When scheduling an interview, candidates want the freedom to choose their own appointment. Traditionally, scheduling is a very time-consuming process for coordinators. When the process takes too long for the candidate, they are more likely to drop out of the application process and be hired by the competition. 

To reduce workload for HR teams and create a fast and simple scheduling process for candidates, we have made impactful updates to the scheduling experience within SmartRecruiters. Candidates can now self-schedule interviews to reduce the administrative load on recruiters and generate faster hiring outcomes.

To learn more about all updates and enhancements included in the Q2 product release by visiting our What’s New page.

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SmartRecruiters Named a Leader in 2022 IDC MarketScape for Worldwide Modern Talent Acquisition Suites https://www.smartrecruiters.com/news/smartrecruiters-named-a-leader-in-2022-idc-marketscape-for-worldwide-modern-talent-acquisition-solutions/ Mon, 13 Jun 2022 18:35:04 +0000 https://www.smartrecruiters.com/?p=20756 SmartRecruiters, the Hiring Success Company, today announced that it has been named a Leader in the 2022 IDC MarketScape for Worldwide Modern Talent Acquisition Suites 2022 Vendor Assessment (doc #US48357022, June 2022). The company has also been named a Leader in the  IDC MarketScape: Worldwide Modern Talent Acquisition Suites - TA Specialists 2022 Vendor Assessment (doc #US49198921, June 2022).

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Fourth time* company named a Leader for helping organizations fulfill hiring goals

San Francisco – June 13, 2022 – SmartRecruiters, the Hiring Success Company, today announced that it has been named a Leader in the 2022 IDC MarketScape for Worldwide Modern Talent Acquisition Suites 2022 Vendor Assessment (doc #US48357022, June 2022). The company has also been named a Leader in the  IDC MarketScape: Worldwide Modern Talent Acquisition Suites – TA Specialists 2022 Vendor Assessment (doc #US49198921, June 2022).

The IDC MarketScape is a comprehensive assessment of the market, providing buyers with the critical information necessary to make important technology decisions. IDC surveys customers and then utilizes a rigorous scoring methodology based on both qualitative and quantitative criteria to evaluate vendors in the market they serve. 

As hiring continues at a rapid pace with continued talent shortages and ongoing focus on remote work and retaining employees, organizations are focusing on value and cost, experience over process, and specialization over generalization when considering talent acquisition technologies,” said Matthew Merker, Research Manager, Talent Acquisition and Strategy at IDC. “SmartRecruiters is a Leader because of their work to help its customers effectively source, select, hire, and onboard candidates in a timely and cost-efficient manner.” 

The report noted the following strengths for SmartRecruiters: 

  • Career site creation, powered through the acquisition of Attrax, provides clients with strong passive candidate flow and improves conversion rates. 
  • SmartPal, the vendor’s AI chatbot, provides advanced conversational capabilities that improve application rates.
  • Analytics dashboards are comprehensive, providing actionable insights across all stages of the hiring process. 
  • SmartRecruiters’ product roadmap reflects client requests while building the platform’s functionality for market growth. 
  • The vendor’s text recruiting product, SmartMessage, is well received by clients, improving candidate engagement while collecting all communications in one system of record for easy tracking and history.

It’s humbling to receive recognition for truly helping our customers reach their hiring goals and achieve business success. Being recognized by the IDC MarketScape is another proof point that we are making progress on our mission to connect people with jobs at scale,” said Jerome Ternynck, Founder and CEO of SmartRecruiters. “Even in this highly-competitive talent market, our talent acquisition suite has enabled our customers to accelerate hiring by more than 400%.

The IDC MarketScape excerpt is available to download here

*doc #US41542217, September 2017 | doc #US45016419, April 2019 | doc #US45438920, September 2020

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SmartRecruiters Adds Nordics Office to Expand Presence in Region https://www.smartrecruiters.com/news/smartrecruiters-adds-nordics-office-to-expand-presence-in-region/ Tue, 07 Jun 2022 00:25:32 +0000 https://www.smartrecruiters.com/?p=20747 SmartRecruiters, the Hiring Success company, announced today it expanded its global operations into the Northern European market by opening a regional office and appointing David Nouveau as the Nordics’ Regional Vice President.

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The company is investing in additional resources to better serve customers

San Francisco – June 7, 2022 – SmartRecruiters, the Hiring Success company, announced today it expanded its global operations into the Northern European market by opening a regional office and appointing David Nouveau as the Nordics’ Regional Vice President.

The addition of a Swedish office will help the company strengthen its local presence with plans to add staff across the Nordic region in Finland, Denmark, and Norway. This move also allows the company to attend and organize local events, connect more closely with some of its biggest customers, including IKEA and H&M, and bring its Hiring Success methodology to new customers across the region.

“Improving hiring outcomes is a focus of business leaders everywhere,” said Jerome Ternynck, Founder and CEO of SmartRecruiters. “That’s why we’re excited to bring SmartRecruiters’ valued customer experience and trusted partnership to help Nordic customers attract, select, and hire great talent.” 

David Nouveau’s background as a global business leader includes extensive experience in the HR tech space, most recently as Regional Director at Cornerstone on Demand. Before this role, he managed HR-related applications in the Nordics for Oracle and set up the first Nordic office of Talentsoft.

“By accelerating its investment in the region, SmartRecruiters is broadening its ongoing commitment to helping enterprises achieve Hiring Success around the world,” said David Nouveau, Regional Vice President – Nordics at SmartRecruiters. “I’m excited to help the company grow its European presence and enable customers to hire the right talent they need to be successful.”

This news follows several company announcements in Q1, including the launch of SmartRecruiters’ newest product, SmartOnboard, and being named a leader in Fosway’s 9-Grid™ for Talent Acquisition.

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